IF VIEWING ON A SMARTPHONE, PLEASE CLICK THE TOP LEFT MENU FOR ENGLISH VERSION
IF VIEWING ON A SMARTPHONE, PLEASE CLICK THE TOP LEFT MENU FOR ENGLISH VERSION
Today's computing has become a real nightmare for many people!
In fact, the majority of "problems" can be fixed quickly, remotely, without you having to move your equipment.
With more than 20 years of experience, I offer a personalized, reliable and tailor-made service according to your needs.
Articles about new things.
Should be consulted regularly!
You have used my services and want to share it with others? Get rewarded!
You are convinced that I can help you?
This is the place to check!
For some of you I'm probably still a stranger or just a name someone gave you in a conversation so here's a bit of history about the companies I worked for and the positions I've held over the last 20+ years.
AVENTURE ÉLECTRONIQUE / MICRO-BOUTIQUE / MICROSERV / MERISEL-SYNNEX / TARGUS / ZEI MEDIA / TELUS
Representative/sales, Technician/repairs, Account manager, Customer Service, Technical Support, Employee Training, Network Specialist...
This journey has allowed me to acquire a solid and vast knowledge of the computer industry which is constantly changing and now also includes tablets, smartphones, TVs and even lightbulbs (the smart ones at least).
Manufacturers regularly change the functions of your devices by pushing updates to them. Stores (and online stores) sell according to the «best price » without taking the time to properly assess your real needs and let you leave without providing explanations on how your new devices/accessories work. With the trend going more and more every day toward online purchases, this highly technical product descriptions & no help situation, is on the verge of becoming the norm.
FOR WHOM AND WHY I CREATED THIS SERVICE
For seniors/retirees who perceive technology as magic and who are unfortunately too often scammed of their hard-earned savings.
Those who do not have a "computer know it all" in their entourage to help them.
People who have nothing to do with techno acronyms such as CPU, GPU, GHz, MB, GB, OS, RAM, BIOS/UEFI, VPN, HDD, SSD, USB-A/C, 802.11a/b/n/ac/ax etc...
For those who, out of frustration, have already thought about throwing their computer out the window.
Small businesses that cannot afford large, expensive service contracts.
Those who can't leave their device at the store for days/weeks for a repair that may take only an hour to do.
People who are told "buy a new one" when the one they have is still good.
Those who want to learn and/or understand how it works...
I’m here to help you to :
- Make the best possible purchases according to a strict quality-price-needs criteria.
- Provide you with explanations and education on the use of your devices in a clear and simple non-technical language.
- Allow you to quickly get the support you need.
- Avoid wasting your time on research and unnecessary costly travels.
- Keep your devices in optimal working order and provide the tools you need to protect yourself from attacks on your systems as well as your private information.
This is a general list. If you can't find what you need in this list, please do not hesitate to contact me directly.
CONSULTATION
You need to replace a device or accessories and you do not know what to buy?
Does the technical jargon of in-store sellers give you headaches?
- Evaluation: Actual devices, needs, purchasing budget.
- Research and purchase suggestions
EDUCATION
Have you just received a new computer, tablet or accessory and want to learn how to use it?
You need to learn how to protect yourself against viruses, frauds/scammers and information/identity theft?
- Education provided remotely or at your location.
- Personalized or in small groups.
SUPPORT & TROUBLESHOOTING
Need help or something is not working properly?
Are you having hardware or software/application problems?
- I connect remotely (1) to your device and fix the issues.
- If necessary, I can also travel to your location (2)
- Installations, Settings adjustments, Updates, Maintenance, etc.
(1) This is possible ONLY with your consent AND while you are present.
(2) Wide Montreal region, QC + North/South shores.
BACKUPS & DATA TRANSFERS to other devices
Have you ever lost ALL your precious documents/photos/music?
Don't wait for that to happen! Be prepared in advance.
- Automatic backup solutions
- Data transfers to new devices
- Data synchronization between devices
- HDD to SSD disk cloning (including OS, applications and documents)
REPLACEMENT & UPDATES of internal parts
Your computer has become slow or takes several minutes to start?
It is not always necessary to replace it!
Often replacing one or two parts can add a few more years to it.
- Keyboard replacement on laptops
- Replacement & upgrade of internal memory
- Hard drives > HDD to SSD replacement
- RAM memory modules upgrad
You have used my services with satisfaction and want to share it with others?
Do not hesitate to provide my contact details to those around you and send them to this site.
The referred person will only have to mention your name during the first contact and you will get 1 free hour of support in return as a token of my appreciation!
PROMOTIONS
Soon to come!
**The following testimonials have been translated from french to english**
Eric Beausoleil is an excellent technician. He is friendly, very honest and attentive to our needs. He is competent, thorough and patient. He's effective in finding solutions to all those little annoying and irritant things that often happens with computers. His rates are very acceptable and he's generous with his time. If you need to change computers, he knows how to advise you and save you money. All the people I referred him to really appreciated him.
Daniel Amireault, Montréal, Ville-Marie district.
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For several years, I have been using the expertise of Éric Beausoleil. While being very effective, he solves problems with a constant concern about safety. His explanations allow me to better understand the technical functioning of my devices and the proper use of programs and software.
Francine V. , Montreal.
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In 2021, I had to change computers. Computing goes very fast and it is sometimes difficult to find your way around, especially with the many changes related to the transition from Windows 7 to Windows 10. Fortunately, I called on Éric Beausoleil, Consultant, technician and educator. Believe me, these three titles suits him perfectly. Eric masters his field very well. He listens to the customer and shows him how to solve his problems. His hourly rate is highly justified. I highly recommend him.
Gérard Amireault,Terrebonne.
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OH what versatility this Éric Beausoleil has. At the same time consultant, technician and educator. For me rather neophyte in this field, he has become indispensable. His concern to help his clients in understanding a little more the inner workings of computing so as not to repeat the same mistakes is remarkable. He takes all the necessary time and makes sure that we understand the problem encountered. Eric always gives us sound advice and he does everything possible to adapt them in a fair match between the costs and our real needs. I feel so confident in the services he gives me. Eric is reliable, available, extremely kind, patient and he cares about the satisfaction of his customers. I highly recommend him to everyone around me.
Pierre A. Valiquette
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I recommend Éric Beausoleil to keep your computer healthy.
René Demers, Montréal.
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Eric always gives me a service with rigor and honesty. He has a particular pedagogical talent to make people understand computing technologies to dummies like me. So far, he has solved all my problems as a PC user and very often I am amazed by his competence and knowledge. I consider him a valuable resource in my computer adventure.
Conrad Richard: Retired rigorous federal public employee.
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Mr. Éric Beausoleil came to my home to setup my new computer including a camera. He took the time to explain everything to me, the new programs, the new configuration etc. After some time he (remotely) adjusted connection parameters while explaining to me his gestures as he went along. He is very conscious and attentive to our needs as well as an outstanding teacher. I recommend him to you and give him a score of 9.5 out of 10.
M. Mario Florent
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Eric is competent, patient, dynamic and it's a pleasure doing business with him.
A. Bombardier ; Notre-Dame-de-la-Merci.
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Montreal, Quebec. Canada
Phone : 514-799-9532 Email : INFO@EBCONSULTANT.CA Site : HTTPS://EBCONSULTANT.CA
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